Delivering Continuous Care
Ensuring 24/7 Accessibility and Continuity of Operations

We proactively plan for unexpected events to avoid interruptions to delivering care. We do this by:
  • Maintaining Operations

    We design business continuity plans to minimize the impacts of unexpected events and execute quick recovery in case of a natural or manmade disaster, a delayed shipment of supplies, technology outages or other unforeseeable factors.

  • Ensuring Accessibility to IT Systems

    Given the critical, continuous nature of our work, we must always access our information systems. Should a power outage or a network disruption occur, users can securely access critical systems from any location with internet access. We also have backup power supplies, data centers and alternative telecommunications channels to share and receive information continually. Having redundant systems in place protects critical applications and data from major natural disasters or physical security threats.

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