Texas Health Leadership Resources
Texas Health Leadership Resources is just that, a way for the Texas Health EAP team to connect with you and your team outside of the traditional counseling room. Whether it’s a quick, informal chat on the unit or talking with you at a health fair, we look forward to supporting you and your staff in whatever way we can. Some of the services we offer include:
Critical Incident Response
Regardless of the event, employees and leaders need immediate expert support and guidance in the aftermath of a crisis or unexpected distressing event. All Texas Health EAP counselors are specially trained to provide specialized Critical Incident Stress Management (CISM) interventions to:
- Lessen the emotional toll by allowing those involved to process the event and reflect upon its impact
- Normalize people’s reactions to the incident
- Encourage the natural recovery process
- Assess need for further supportive services or interventions
Critical Incidents may include, but are not limited to:
- Death of an employee
- Workplace violence
- Emotionally abusive, aggressive, or violent patient or visitor
- Workplace accident or injury
- Death of a patient with traumatic impact on hospital staff
- Series of patient deaths occurring on the same unit in a short period of time
- Unexpected medical or surgical outcomes
- Emergencies that have a traumatic impact on the staff
- Natural disasters
Human Resources or the department leader can request services following a critical event 24/7/365 by calling Texas Health EAP at 682-236-6861. A trained CISM EAP counselor will immediately assess the situation and collaborate about the best plan to meet the department needs.
While no one ever wants to experience a traumatic workplace incident, it’s reassuring to know that Texas Health EAP is ready to assist when those situations occur and has the training and tools to help staff down the road to recovery.
Onsite Wellness Rounding
Onsite rounding gives us the opportunity to hear from staff directly and provides employees and leaders real-time, convenient support, right at work. These interactions have proven successful in raising awareness about self-care and wellbeing and decreasing the stigma associated with reaching out for assistance. Our goal is to empower staff to take control of their health and wellbeing, whether that means spending a few minutes talking about tips to manage stress or discussing ways to access more individualized services.
Presentations and Outreach Services
Are you interested in having an EAP presence at your next staff meeting, work retreat or special event? Look no further, the Texas Health EAP team is here to assist.
Our presentation and outreach services are customizable to meet your teams needs and offered either in-person or virtually. Whether it’s providing a refresher about the variety of EAP services, developing and presenting lunch-and-learn sessions, being available for onsite meet-and-greets or participating in onsite health/safety/benefit fairs, the Texas Health EAP team is here to assist.
